Phoning for an application form
A job advert may ask you to phone for an application form. Don’t be put off by this first small hurdle. Use the following tips:
Before you phone
- Make sure you’re in a quiet place with no distractions or background noise.
- If you’re using a mobile, make sure it’s got enough battery time and credit on it.
- Have the job advert in front of you if possible.
- Have a pen and paper handy in case you need to jot down any details.
- Make a note of the name of the person or department you want to talk to (If you’re not sure, ask for the Personnel Department).
- Make a note of the title of the vacancy and the reference number if there is one.
When you phone
- Stay calm and relaxed. Speak confidently and politely.
- Ask for the person or section you need to speak to.
- Give your name. (Eg “Good morning. My name’s ….”)
- Explain why you’re phoning. (Eg “I’m phoning about the post of (name of job) advertised in (say where you saw it advertised). Please could you send me an application form?”)
- Be prepared to give details such as the job reference number and your address and postcode.
- At the end of the phone call, thank the person for their time.
- If you’re put through to an answering machine, make sure you leave a clear message, which includes your name, the job you’re applying for, your telephone number and your address. (Spell out any difficult or unusual words.)
